In our user manual we state that our wall mounted heaters are only to be mounted on a heat resistant wall. Heat resistant walls, such as Gib, solid timber (lockwood) & weatherboard, are common in modern houses.
Never mount a heater on a softboard wall. This can be common in older houses (pre 1960s). If you have an older house and are concerned about whether you can mount your heater, please get in touch with our friendly customer service team.