Wifi
Security & Compliance
Setting Up The Goldair App
Goldair App Connectivity FAQs
- How do I find my Virtual ID (device ID)?
- Do I need to split my 2.4GHz and 5GHz wireless connections if my product has Bluetooth connectivity?
- Can I connect my product to the Goldair app using a 5GHz wireless connection?
- How do I split my 2.4GHz and 5GHz connections?
- I only have one wireless connection and cannot see if it is 2.4GHz or 5GHz
Wifi Troubleshooting
- My device is showing as offline
- Why can’t I pair my Goldair device?
- I can’t connect and I don’t know if it is the product or my router, how can I test?
- Is your product's Wifi Indicator light flashing?
- Does your router have a 2.4ghz connection?
- Does your router have a 'WPA2-Personal' Authentication Method?
Voice Control
- How do I pair my Google Assistant to the Goldair app?
- How do I pair my Amazon Alexa to the Goldair app?
- Why have I got limited functionality controlling my device via voice with Alexa or Google Assistant?
- Why have I got limited functionality controlling my device in the Alexa or Google app?
- Can I use the timer or routine functions in Google Home or Amazon Alexa with my devices?
- Can I pair Siri or HomeKit with my Goldair devices?